Raffles and Promotions
"Loyal customer" - conditions for participation
Dear customers and friends of MASTERHAUS,
A raffle promotion "Loyal customer" begins!
All individuals or legal entities who own a VALID MASTERHAUS "Loyal Customer" card and make a purchase value equal to or exceeding BGN 200 including VAT, after applying the relevant card discount, participate in the Raffle and can win one of the following prizes:
- 20 pcs. vouchers worth BGN 500 incl. VAT
Any customer who wishes to be issued a discount card in MASTERHAUS construction hypermarkets must make a one-time purchase worth over BGN 200 including VAT, after applying the relevant card discount, with which purchase will also participate in this raffle.
Customers of the ONLINE platform of MASTERHAUS (www.masterhaus.bg) NO participate in raffle!
OFFICIAL RULES AND TERMS AND CONDITIONS OF THE "LOYAL" RAFFLE PROMOTION CUSTOMER"
1. RAFFLE ORGANIZER
1.1. THE LOTTERY "LOYAL CLIENT" is organized by "BOSHNAKOV" EOOD, with headquarters and management address: Burgas, SPZ k/s "Slaveykov", hypermarket "Masterhouse", EIK No. 102082965, for brevity below called ORGANIZER OF THE LOTTERY.
2. TERRITORY OF THE PROMOTION AND RIGHT TO PARTICIPATE
2.1. The promotion with a RAFFLE is organized and held simultaneously on the territory of all MASTERHAUS construction hypermarkets in the city. Burgas, village Ravda, town Primorsko and town Aytos, owned by BOSHNAKOV EOOD.
2.2. The promotion applies ONLY to customers HOLDING A VALID CUSTOMER CARD AND PURCHASING GOODS and SERVICES WITH IT in/from physical stores of the MASTERHAUS chain, during the promotion period.
Customers of ONLINE (virtual) platform for sales of goods www.masterhaus.bg, operated by "BOSHNAKOV" EOOD, do not participate in the raffle. Every completed purchase in stores (MASTERHAUS construction hypermarkets) on the territory of the Republic of Bulgaria in the city Burgas, city Primorsko, village Ravda, town Aytos and meeting the conditions below can participate to win the prizes described below.
2.3. Participant HOLDING A VALID CUSTOMER CARD AND PURCHASED GOODS AND SERVICES WITH IT in the construction hypermarket MASTERHAUS in Burgas, respectively in the construction hypermarket MASTERHAUS in Ravda, in the construction hypermarket MASTERHAUS c. Primorsko and/or in the construction hypermarket MASTERHAUS c. Aytos, during the promotion period, participates ONLY and ONLY in the drawing of the prizes, which will take place in the building hypermarket MASTERHAUS c. Burgas. A participant can participate an unlimited number of times in each MASTERHAUS construction hypermarket, but cannot win more than one prize.
2.4. Products will not be marked with special symbols and signs. The condition is that their total value is not less than 200 (two hundred) BGN. including VAT, after applying the relevant card discount.
3. OFFICIAL RULES
3.1. Participants in the raffle must comply with the terms and conditions and rules of the raffle described below, called the Official Rules of the raffle.
3.2. The official rules will be published on the company's official website www.masterhaus.bg, as well as will be placed in a prominent place in the relevant stores.
3.3. The organizer of the raffle reserves the right to change or add to the official rules of the raffle, the changes coming into force after their prior publication on the official website of the company www.masterhaus.bg
3.4. By participating in the raffle, participants are bound by the Official Rules described above and agree to abide by the terms and conditions of the Raffle, and by taking any action to participate in the raffle, each participant confirms that they have read and understood them is and accepts them unconditionally.
3.5. By performing any action to participate in the raffle, each participant confirms that he gives his irrevocable consent to the Organizer collecting, using and operating his personal data. The refusal to provide the necessary data leads to the impossibility of successfully completing the registration in the Raffle.
4. DURATION OF PROMOTION
The promotion starts at 08:00. on 01.11.2017 and ends at 19:00 on 12/19/2017
5. PROMOTIONAL BRANDS AND PACKAGING
5.1. The promotion includes all brands of products that are sold on the territory of physical stores (MASTERHAUS construction hypermarkets) in the city of Burgas, city Primorsko, village Ravda and town Aytos, property of BOSHNAKOV EOOD.
5.2. Products will not be marked with special symbols and signs. The condition is that the total value of the paid and fulfilled order is not less than BGN 200 (two hundred). including VAT, after applying the relevant card discount.
5.3. Conditions for participation are that the purchased products/services have been purchased with a valid CUSTOMER CARD, have been paid for, and have not been returned. rectified, the individuals should have wished to be provided with a new product and not to be refunded the amount paid for him.
6. PROMOTION MECHANISM
6.1. Participants must purchase with a valid CUSTOMER CARD any number and/or combination of products/services that are sold on the territory of physical stores (MASTERHAUS construction hypermarkets) in Burgas, the town of Primorsko, the village of Ravda and the town of Aytos, owned by "BOSHNAKOV" EOOD, worth no less than BGN 200. with VAT included, after applying the relevant card discount. A participant can participate an unlimited number of times in any MASTERHAUS construction hypermarket.
6.2. Every customer who makes a purchase worth more than the above from the MASTERHAUS chain of stores is automatically entitled to participate in the raffle. The value of the purchase must be reached in one single visit and in one purchase.
6.3. In order to be accepted as valid participation in the raffle, the purchase must be made with a valid CUSTOMER CARD.
6.4. Each customer automatically receives a corresponding number of participations corresponding to the amount spent in the store, multiples of the participation threshold, but not more than 5 pcs. BGN = 1 participations; over BGN 400 = 2 participations, etc.).
6.5. One person may enter an unlimited number of times, but one entrant may not win more than one prize.
6.6. During the promotion period, one drawing will be carried out, and the number of a valid CUSTOMER CARD of the winning participant, with which a purchase meeting the above requirements was made, will be drawn by a random third party individual, not an employee of the Organizer, in the presence of a Notary. The notary, after verifying the number drawn and/or the corresponding purchase, will officially announce the name of the winning participant, respectively his runner-up/s. Withdrawals will be made in the presence of a Notary in the construction hypermarket "MASTERHAUS" in Burgas on 20.12.2017, at 15:00
6.7. The prize fund includes: "Boshnakov" EOOD.
- 20 pcs. voucher worth BGN 500 incl. VAT
6.8. Information about the promotion will be distributed through radio and print advertising, the Internet, posters and POS materials in the store and on www.masterhaus.bg.
6.9 All participants are unconditionally and irrevocably bound by the Official Rules published at www.masterhaus.bg and on the "INFORMATION" sector of the relevant construction hypermarket.
7. PRIZE RECEIVING PROCEDURE
7.1. Prize winners will be able to receive it at the "Information" section in the MASTERHAUS retail outlet in Burgas, with presentation of the withdrawn VALID CUSTOMER CARD no later than 15 days after their official withdrawal and announcement, and at the earliest on the day following the day of withdrawal. In case of refusal to receive the Award, the right to receive it is extinguished. Upon request, the prize can also be obtained from the "Information" department in another commercial outlet of "Boshnakov" EOOD.
7.2. The winning persons/cards will be announced with lists that can be found in the "Information" section of the commercial outlet, as well as at www.masterhaus.bg.
7.3. The winning entrants/cards will be drawn at random, and in addition to the winners, their runners-up will also be announced. The Promoter will attempt to notify the winning entrants by a single telephone call to the telephone number specified in the coupons, and the Promoter has no obligation and/or responsibility to notify the winning entrants by this method of the prize won. The award must be received by the deadline specified in Art. 7.1. deadline.
An already drawn participant/card will not participate in the next prize draw.
7.4. If the winner does not claim or receive his prize by the deadline specified in Art. 7.1. of the rules, the same will be awarded to the next drawn runner-up. This rule applies once. Receipt of the Prize by the runner-up must take place within a new period under Art. 7.1. The winner will be contacted by phone on the day of the draw by an employee of "BOSHNAKOV" EOOD to agree on the necessary data to use the awarded prize. In the event that by the deadline under Art. 7.1. from the rules, all administrative issues are not settled, the right to receive the Prize is extinguished.
The organizer has no obligation to store the prizes for an unlimited period.
7.5. The prize is received in person by the Winner/runner-up by presenting the downloaded VALID CUSTOMER CARD. The ORGANIZER does not bear the travel and accommodation expenses necessary in connection with receiving the Prize.
7.6. "BOSHNAKOV" EOOD is not responsible for incorrectly written, changed or illegible data.
7.7 The winning participants should not have unpaid demandable and liquid debts to "BOSHNAKOV" EOOD at the time of drawing the prize or at the time of its receipt. . If such are established, the Prize will be awarded to the next runner-up drawn. In the event that the latter has unpaid due and liquid liabilities to "BOSHNAKOV" EOOD, the right to receive the Award is extinguished.
7.8. The winning participant is obliged to declare the received prizes according to the provisions of the current Bulgarian tax legislation. The organizer is not responsible for any fines and/or sanctions imposed in connection therewith.
8. DESCRIPTION OF PRIZES FOR THE "LOYAL CLIENT" RAFFLE"
- 20 pcs. vouchers for shopping in the Masterhaus construction hypermarket chain worth BGN 500 incl. VAT
Vouchers cannot be used to place orders from/through the (virtual) platform for sales of goods www.masterhaus.bg, operated by BOSHNAKOV EOOD
NONE OF THE PRIZES CAN BE SUBSTITUTED FOR ITS MONEY EQUALITY.
9. OTHERS
9.1. By taking any action to participate in the raffle, each participant confirms that he gives his irrevocable consent (and agrees to confirm this in writing if necessary) for the Organizer and persons acting on his behalf to photograph him, use for its commercial purposes, incl. and publicly his name and photographs and images, voice and/or likeness for advertising, commercial and/or promotional purposes (including but not limited to announcing his status as a Winner) without additional compensation in any media now known or to be made available in the future, worldwide, including on the Internet, without time limit and without the need for prior notice, review or approval, as well as in the presentation of the prize for advertising and information events, without being owe any additional or other payment and/or compensation indefinitely.
9.2. By making a purchase of and/or above the specified value using a valid customer card, Participants fully accept these Rules and confirm that the Promoter, as well as other subcontractors participating in the Raffle or providing the Prize, together with all their officers, directors, employees, representatives and agents (collectively "Released Persons") shall have no liability whatsoever for any personal injury, including but not limited to death, bodily injury or property damage, suffered by any person resulting, in whole or in part, directly or indirectly, from the acceptance, possession, use or misuse of the Prize or participation in this Sweepstakes and related activities, and the Entrants release the Released Persons from liability in connection with the above, and in connection with any printing, manufacturing, technical, typographical, human or other errors in the printing, offering or announcement of The prize.
10. LIABILITY
10.1. The organizer of the promotion - "BOSHNAKOV" EOOD is not obliged to correspond with persons whose cards have not been drawn.
10.2. The organizer of the raffle will not be brought as a party in disputes about the ownership of prizes or cards participating in the promotion.
11. RIGHT TO PARTICIPATE
The promotion is open to participation for all Bulgarian citizens of legal age - individuals, sole traders or companies through their manager/representative), individuals who have a permanent residence in the Republic of Bulgaria, foreign legal entities with a branch in the Republic of Bulgaria, possessing a valid CLIENT CARD and made a purchase with it above the specified minimum value, with the exception of employees of BOSHNAKOV EOOD and related to this promotion, as well as direct members of their families.
Participants can increase their chances of winning by participate more than once. For the validity of the participation, the number and configuration of products and services that have been purchased, and their value - not less than 200 (two hundred) BGN, does not matter. including VAT.
12. PROTECTION OF PERSONAL INFORMATION
12.1. The organizer undertakes to comply with the current legislation related to the protection of personal information collected during the promotion. The company "BOSHNAKOV" EOOD is registered in the "Register of personal data administrators and the registers kept by them" with identification number 136124 at the Commission for the Protection of Personal Data. The organizer also undertakes to maintain the confidentiality of the personal information of the participants in the promotion and to use it in accordance with these Official Rules and the current legislation.
12.2. The organizer collects, stores, processes and uses the personal information entered in its accounting records in connection with the purchases made with the corresponding valid customer cards ("personal data"). The organizer will use this data for the purposes of the Raffle, as well as for administrative purposes with a view to long-term customer service, to provide personalized services for the customer and/or cardholders, specially prepared or personalized commercial promotions, participation in loyalty programs, as well as for market research or attitudes and opinions. The Promoter may also use personal data to provide information in the event of a product recall, in accordance with applicable legal requirements. In the latter case, the Organizer may use all appropriate and available communication channels such as letters, e-mail, SMS, phone calls, etc. in order to ensure the security of its customers.
13. NO REDEMPTION
Exchanging the prizes for others or their cash equivalent is not allowed.
A winning participant who purchased goods with a winning voucher has no right to return/return the goods and demand their monetary equivalent.
14. FEES
The Promoter is not responsible for any fees, taxes or fines that may arise in connection with the prize.
15. ANNOUNCEMENT
The names of the winners will be published on the official website of MASTERHAUS at www.masterhaus.bg and the "Information" department of the commercial outlet in Burgas, within the terms under Art. 7.1. of the rules.
Participation in the promotion certifies the consent of the winners to have their names, residence and photos made public.
16. TERMINATION OF THE PROMOTION
This promotion may be terminated unilaterally by the Promoter at any time, without notice to the participants, if it incurs material losses, technical or legal reasons, violations of the rules or force majeure, including the Organizer's inability to the promotion for reasons independent of his will to continue the current promotion. Participants will not be compensated in any form or value.
17. LEGAL DISPUTE
Any potential legal dispute between the Promotion Organizer and the participants in this promotion will be resolved out of court or, in the event that this is not possible, by the relevant Burgas District or Burgas District Court.
These General Terms and Conditions were adopted on 07.11.2017. and amended acc. Order No. 0026/07.11.2017 of the ESC of "Boshnakov" EOOD.