PERSONAL DATA PROTECTION POLICY
This Privacy Policy has been developed in accordance with European and the Bulgarian legislation in the field of personal data protection.It provides information about the way "Boshnakov" EOOD collects, uses, discloses and protects your personal data data.
General concepts
Under the General Data Protection Regulation data (EU) 2016/679, personal data is defined as any information that identifies or can lead, directly or indirectly, to your identification.
Processing of personal data is any action or set of actions that may be performed in relation to your personal data, such as collecting, recording , use, distribution, provision, blocking, destruction, etc.
Firm "Boshnakov" EOOD, entered in the Commercial Register at the Registration Agency with EIK 102082965, is a personal data administrator in the sense of the General Regulation, which independently determines the purposes and means of personal data processing.
OUR PRINCIPLES RELATING TO THE PROCESSING OF PERSONAL DATA
Lawfulness, good faith and transparency
We carry out the activities related to the processing of your personal data 1) after we have received your consent; 2) to perform a contract to which you are a party, or to take steps at your request before entering into a contract; 3) for the purpose of legitimate business activities and trouble-free customer service; or 4) in order to fulfill our obligations to you.
In addition, we inform you about the purposes of processing your personal data, the duration of their storage and to whom they are disclosed.
Purpose limitation
We collect personal data for specific, explicitly stated and legitimate purposes and do not process them further in a manner inconsistent with these purposes.
Minimizing data
We collect personal data, which are appropriate, related to and limited to what is necessary in relation to the purposes of the processing.
Access to the data
We provide you with access and the ability to review, correct, supplement or delete your personal data that you have shared with us.
What personal data we collect and for what purpose we use it
1. Basic service "MASTERHAUS Customer Card"
In order to benefit from our basic service, it is necessary to provide us with your first and last name, address and contact telephone number.
Your voluntarily provided personal data will be used to create a "Customer Card" in our system. This is necessary in order to be identified as a cardholder and to benefit from a discount when purchasing goods from our construction hypermarkets MASTERHAUS in Burgas, Nessebar, Primorsko and Aytos.
As a cardholder, you may receive messages related only to the execution of the contract, for example in the event of a change in the conditions, the preferences used and etc.
We will process your personal data based on Art. 6, par.1, letter b) of the European regulation on the protection of personal data in order to grant a discount.
2. Additional Services
The additional services that we can provide you as our customer are performed only after obtaining your consent.
2.1. Receiving non-personalized information
With your consent, we may send you information about current products and services; products during a period of promotion, promotion or sale; raffles and games with prizes.
For this purpose, it is necessary to provide us with your email.
We will process your personal data based on Art. 6, par. 1, letter a) of the European regulation on the protection of personal data for the purpose of obtaining non-personalized information.
2.2. Receiving personalized* information
With your consent, we may send you information about current products and services; products during a period of promotion, promotion or sale; sweepstakes and prize games, surveys that are tailored to your interests.
*Personalization is done by analyzing and predicting your purchasing behavior, for example product or product category preferences, participation in promotions, stock or sale, preferred affiliate for purchases.
For this, you also need to provide us with your email address.
We will process your personal data based on of Art. 6, par. 1, letter a), in accordance with Art. 22, par. 2, letter c) of the European regulation on the protection of personal data for the purpose of obtaining personalized information.
2.3. Market Research
We process data from our customers' purchasing behavior for the purpose of market research in order to adapt our commercial offer according to current consumer trends. Once exported from our system as a reference, this data cannot be linked in any way to you.
This is our legitimate interest, according to Art. 6, par. 1, letter f) of the European regulation on the protection of personal data.
3. Careers
We use the Jobs.BG electronic platform to publish job vacancies in our company. You can apply for a given ad by submitting your resume directly through the Jobs.BG website or to the "Information" section in one of our MASTERHAUS retail outlets in Burgas, city Nessebar, town Primorsko and town Aytos.
In order to accept and process your documents, it is necessary to sign a Declaration of Consent, which will be provided to you by the "Information" sector or in the form of an electronic declaration from the Jobs.BG website .
By submitting your CV, you provide us with information about your physical identity (name, address, telephone) and your social identity (education, employment, additional qualification).
We will process your personal data solely for the purpose of reviewing and ranking the information in them, depending on the requirements of the relevant advertisement published on Jobs.BG, in accordance with our Procedure at processing personal data of job applicants.
How we protect your data
To prevent unauthorized access or disclosure, and to ensure proper use of your data, we implement appropriate technical and organizational measures to protect the data we collect and process. We have a secure business management system with limited external access.
How long we keep personal data
As our customer, we store your basic personal data (name, address, telephone and email) in our business management system for a period regulated by law.
The data from participation in raffles, games, promotions or surveys are stored for up to 1 year.
Statistical analysis data is stored for up to 5 years. These data are of a non-personal nature and cannot be linked to you or lead to your identification.
Your resume is stored for a period of up to 3 (three) months from the expiration of the activity of the ad.
After the expiry of the above periods, your data is destroyed according to our Procedure for storing and destroying data.
How we may share your personal data
We may share your personal data in the following cases:
- in connection with ensuring the delivery or transport of goods purchased by you;
- to ensure compliance with statutory obligation;
- to prevent fraud or to ensure network and information security of our systems.
Your rights
You have the following rights regarding the processing of data as well as the data that is recorded for them:
- To make a request to confirm whether personal data relating to you are being processed and to obtain access to them, as well as additional information related to their processing;
- To request a copy of your personal data that is being processed;
- To request that we correct your personal data in the event that it is inaccurate, incomplete, or are no longer relevant;
- To request that we delete your personal data in case the processing is unlawful;
- To request that we limit the processing of your personal data data, in the event that 1) your data is inaccurate, for a period allowing us to verify its accuracy; 2) the processing is illegal, but instead of being deleted, you want us to limit their use; 4) are necessary to establish, exercise or defend legal claims
- To object to processing that is necessary for the purposes of our legitimate interests or for the purposes of direct marketing, which includes profiling;
- Receive the personal data you have provided in a structured, widely used and machine-readable format and transfer it to another controller, or ask us to do so transfer;
- To withdraw your consent to the processing of your personal data at any time with a separate request addressed to the administrator (Form);
- Not to be subject to automated decisions that significantly affect you without human intervention;
- To file a complaint to a supervisory authority if you believe that the processing is unlawful or your rights are violated.
How you can exercise your rights
To exercise your rights, it is necessary to make your request by filling in a form that will be provided to you by the "Information" sector, or a free text application, which contains the essentials set out in the Form.
The application can be sent by post, email or delivered in person to the contact details below .
Your request will be processed according to our Request Management Procedure, within one month of receipt
Administrator contact details
Boshnakov EOOD company
c. Burgas, p.k. 8000
North Industrial Zone
Building hypermarket MASTERHAUS
Tel.: 056/857022; Fax: 056/857033
E-mail: [email protected]
If you have any comments or questions in in connection with the processing of personal data or exercising your rights, you can contact our Data Protection Officer the data: [email protected].
Date of last update: May 2018
