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Raffles and Promotions

OFFICIAL RULES AND TERMS OF THE 20 Years Masterhaus PROMOTION

HOW TO PLAY:

  1. Scan your card
  2. Participate for 1 of 2 TOYOTA YARIS
  3. Spin the wheel for thousands more prizes

All issued and valid:

  • MASTERHAUS plastic customer cards
  • MASTERHAUS digital customer cards generated by the Cardbox application
  • Customer cards for the game "20 years of MASTERHAUS"

The prize fund includes:

2 pcs. new passenger cars brand "Toyota", model: "Yaris", 1.5 hybrid Xtra Chic; 7 Philips vacuum cleaners; 7 Weber gas barbecues; 20 Bosch GO screwdrivers; 7 vouchers of 500 BGN each for shopping at MASTERHAUS; 140 vouchers of 100 BGN each for shopping at MASTERHAUS; promotional products: pens, bags, rollers, beach pillows, pocket tools.

Promotion period: 15.04-15.09.2022

OFFICIAL RULES and TERMS OF THE PROMOTIONAL GAME

"20 years of Masterhaus"

1. ORGANIZER OF THE PROMOTIONAL GAME

1.1. THE PROMOTIONAL GAME"20 Years Masterhaus" is organized by "BOSHNAKOV" EOOD, with registered office and management address: Burgas, SPZ c/s "Slaveykov", hypermarket "Masterhaus", with UIK No. 102082965, represented by the manager Pavel Nikolov Boshnakov for brevity hereinafter referred to as ORGANIZER OF THE PROMOTIONAL GAME.

1.2. The Game is organized and conducted by the Organizer independently, and some of the activities may be assigned to third parties (as specified below). The Organizer provides the technical means for conducting the Game, as well as the prizes for the winning participants.

1.3. Information about the PROMOTIONAL GAME "20 Years of Masterhaus" will be distributed through radio, outdoor and print advertising, posters and POS materials in retail outlets and on www.masterhaus.bg, as well as on the MASTERHAUS Facebook page.

2. TERRITORY OF THE PROMOTIONAL GAME

The promotional game is organized and conducted on the territory of the Republic of Bulgaria, within the working hours and on the territory of each physical MASTERHAUS construction hypermarket, owned by the Organizer - "BOSHNAKOV" EOOD, respectively in the city of Burgas, village Ravda, Primorsko, Aytos, and Kazanlak (after its introduction into legal operation), referred to for short "Participating Stores".

In the promotional game DO NOT PARTICIPATE clients who have PURCHASED GOODS and SERVICES in/from the ONLINE (virtual) platform for sales of goods - www.masterhaus.bg, operated by "BOSHNAKOV" EOOD.

3. OFFICIAL RULES

3.1. These Official Rules ("Rules") determine the manner of conducting the promotional game "20 Years of Masterhaus" (hereinafter referred to as the "Game") and regulate the relationship between the Organizer (as defined above) and the Participants in the Game (as defined below).

3.2. The Game provides an opportunity to receive instant prizes, as well as to win one of the grand prizes according to the participation mechanism described in these Rules.

3.3. Participants in the promotional game are obliged to comply with the terms and conditions and the rules of the promotional game described below, called the Official Rules of the Promotional Game.

3.2. The Official Rules will be published on the Organizer's official website www.masterhaus.bg and on www.facebook.com/masterhaus and will be available there throughout the entire period of the Game, as well as being placed in a prominent place in the relevant stores.

3.3. The Organizer of the Game reserves the right to change or supplement the Official Rules of the Game, with the changes coming into force after their prior publication on the Organizer's official website www.masterhaus.bg

3.4. By participating in the Game, the participants are bound by the above-described Official Rules and agree to comply with the terms and conditions of the Game, and by performing any action to participate in the Game, each participant confirms that he has read them, understood them and unconditionally accepts them.

3.5. By performing any action to participate in the Game, each participant confirms that he/she gives his/her irrevocable consent to the Organizer to collect, use and operate his/her personal data. Refusal to provide the necessary data leads to the impossibility of successfully completing the registration in the Game.

4. TERM/DURATION OF THE GAME

The Game takes place in the period from 8:30 a.m. on 15.04.2022 and ends at 7:00 p.m. on 15.09.2022.

5. REQUIREMENTS FOR PARTICIPATION IN THE GAME

5.1. "Participant" in the Game is called any:

1. capable natural person, Bulgarian citizens, over 18 years of age,

2. sole proprietors or companies through their manager/representative,

3. natural persons who have permanent residence in the Republic of Bulgaria,

4. foreign legal entities with a branch in the Republic of Bulgaria,

each of the above owning and using a valid MASTERHAUS client card, who, during the Game period, fulfills the following conditions:

(a) visits one of the Participating stores;

(b) scans his/her MASTERHAUS client card on one of the participation machines ("Game Machine"), located in front of and in the trading hall, in order to identify himself/herself in the system;

(c) confirms participation by expressly accepting these Rules, a copy of which will be presented on the screen of the Game Machine.

5.2. The Organizer reserves the right to not allow participation to persons who have not fulfilled the conditions under point 5.1 of these Rules.

5.3. Participation in the Game IS FREE OF CHARGE AND IS NOT bound to the purchase of products offered by the Organizer or third parties.

5.4. Each Participant who has registered to participate in any of the grand prizes can win an instant additional prize and participate in the drawing of the Grand Prizes;

5.5. Each Participant with a customer card can register to participate in the Game only once a day, in any physical MASTERHAUS construction hypermarket, every day until the end of the Game. Each Participant with their registered customer card can win one instant additional prize during the same calendar day.

5.6. The managers and employees of the Organizer and all affiliated subsidiaries or other persons professionally involved in the organization of the Promotional Campaign, as well as members of their families, are not entitled to participate in the drawing of additional instant prizes and the Grand Prizes.

5.7. Clients of the MASTERHAUS ONLINE platform do not participate in the raffle.

6. ISSUANCE OF MASTERHAUS customer cards

6.1. All issued and valid plastic customer cards with a MASTERHAUS discount participate in the Game.

6.2. The Game includes all previously or currently issued and valid digital customer cards MASTERHAUS with a discount and/or without a discount generated by the Cardbox application of the company "Cardbox" AD (compatible with mobile devices with IOS and Android, which the Participant can download freely from the App Store for IOS or from Google play for Android.).

6.3. The Game includes all previously or currently issued and valid customer cards MASTERHAUS of the "cardboard without a discount" type issued at the "Information" Sector in each of the "Participating Stores".

6.4. When issuing a customer card MASTERHAUS, the following information is required: name and surname of the customer; email address (if any); contact phone number - for individuals, respectively. name, registered office and address of management, EIC number, MOL, email address (if any), contact phone number - for merchants. All data is recorded by the participant in a standard consent form that complies with GDPR.

6.5 Newly issued cards can participate in the Game after the necessary technical time for their registration and processing in the Organizer's system (approximately 24 hours).

6.6. The Organizer is not responsible if a Participant has provided misspelled, incorrect, invalid, incomplete, inaccurate or illegible data when issuing a MASTERHAUS client card.

7. PROMOTION MECHANISM and PROCEDURE FOR RECEIVING PRIZES

7.1. After successful registration for participation in the Grand Prize draw, the Gaming Machine software will enable the Participant to spin the digital wheel of fortune, with the software determining at random whether the Participant wins and what instant additional prize or not.

7.2. The Participant will be notified whether he wins and what instant additional prize through a message on the Gaming Machine screen. At the same time, the Gaming Machine will note this in his client card MASTERHAUS and will invite him to visit the "Information" sector on the territory of the relevant Participating store.

7.3. Upon winning an instant additional prize, the Winning Participants may collect the respective additional prize from the designated places on the territory of the respective Participating Store in the "Information" sector.

7.4. Upon winning an additional instant prize, the Winning Participants may collect the respective prize by presenting their client card MASTERHAUS and verifying their personal data to the employee serving them, as well as filling out and signing a receipt and delivery protocol, if the prize is available or will receive it in the "Information" sector in the Participating Store within 3 business days from the moment of winning, if the product is not available in the store. The manager of the respective store will organize the delivery of the prize. If a Winning Participant wishes to have a prize sent to an address specified by him, the transport costs are at the expense of the Winning Participant.

7.5. If a Winning Participant does not claim or receive their prize within 14 /fourteen/ days, the right to receive the Prize is forfeited.

7.6. The Grand Prizes: The two grand prizes will be drawn on September 17, 2022 at 11 a.m. on the territory of the Masterhaus hypermarket in Burgas in the presence of a Notary. The Winning Participants will be drawn by a Notary at random through specialized internationally certified authentication software, and in addition to the winners, their runners-up will also be announced.

7.7. The winners of the grand prize will be able to receive it at the "Information" sector on the territory of the Masterhaus hypermarket in Burgas. Burgas, no later than 15 days after their official withdrawal and announcement, and no earlier than 3 /three/ days after the day of presentation by the Winning Participants of all necessary documents for registration with the Traffic Police. In case of refusal to receive the Prize, the right to receive it is extinguished.

7.8. The Winning Participants will be announced with lists that can be found on www.masterhaus.bg. The lists will be updated once a calendar week. The Organizer will make an attempt to notify the winning participants by one phone call to the phone number specified in the client card MASTERHAUS , and the same has no obligation and/or responsibility to inform the winning participants by this method about the grand prize won. The Prize must be received by the deadline specified in Art.7.7. In the event that all administrative matters are not settled by this date and/or the contract for the transfer of ownership and possession of the Prize is not signed, the right to receive the Prize is extinguished.

7.9. If a Winning Participant does not claim or receive his/her prize by the deadline specified in Art.7.7. of the Rules, the same will be awarded to the next runner-up drawn. This rule applies once. The receipt of the Prize by the runner-up must take place within a new deadline under Art. 7.7. In the event that all administrative matters are not settled by the deadline under Art.7.7. of the Rules and/or the contract for the transfer of ownership and possession of the Prize is not signed, the right to receive the Prize is extinguished.

7.10. Unclaimed additional instant prize in the relevant hypermarket by the deadline under Art. 7.5. of the rules, or unclaimed grand prizes in the Masterhaus hypermarket in Burgas by the deadline under Art. 7.7, or Art. 7.9. of the rules shall be returned to "BOSHNAKOV" EOOD. The Organizer is not obliged to store the prizes for an unlimited period.

7.11. A Winning Participant may receive a Grand Prize ONLY after settling all administrative issues related to the transfer of ownership and transfer of possession thereof. The administrative costs of the transfer, registration, and insurance of the Prize shall be borne by the Winning Participant. THE ORGANIZER shall not bear taxes, fees, incl. notary fees, insurance (including comprehensive and third party liability) and premiums, in case such are required by the current Bulgarian legislation and/or requested by the Winning Participant. If the same refuses and/or fails to pay them within the period under Art.7.7. or Art. Art.7.9. The ORGANIZER has the right to award the prize to the runner-up.

7.12. The Prize is received personally by the Winning Participant/runner-up. The ORGANIZER does not cover travel and accommodation expenses, expenses for transporting the Prize, etc. necessary in connection with receiving the Prize.

8. PRIZES

Participation in the Game gives the opportunity to win the following prizes:

8.1. Grand Prizes

2 pcs. new passenger cars brand "Toyota", model: "Yaris", 1.5 hybrid Xtra Chic.

8.2. Additional instant prizes:

  • 7 Philips vacuum cleaners
  • 7 Weber gas barbecues
  • 20 Bosch GO screwdrivers
  • 7 BGN 500 vouchers for shopping at Masterhaus
  • 140 BGN 100 vouchers. for shopping at Masterhaus
  • Promotional materials: pens (2000 pieces), bags (900 pieces), rollers (900 pieces), beach pillows (740 pieces), pocket tools (900 pieces) with the Masterhaus logo until stocks last.
    Total quantity of promotional materials in all stores - a total of 5,440 pieces.

9. OTHER

9.1. By performing any action to participate in the promotional game "20 Years of Masterhaus", each participant confirms that he gives his irrevocable consent (and agrees to confirm this in writing if necessary) for the Organizer and persons acting on his behalf to photograph him, to use him for their commercial purposes, incl. and publicly, his name and his photographs and images, his voice and/or his likeness for advertising, commercial and/or promotional purposes (including, but not limited to, announcing his status as a Winner) without additional remuneration in any media now known or to be discovered in the future, throughout the world, including on the Internet, without limitation in time and without the need for prior notice, review or approval as well as at the award ceremony for advertising and information events, without any additional or other payment and/or compensation being due to him indefinitely.

9.2. By filling in the required data and issuing the digital or physical MASTERHAUS customer card and registering it for participation in the promotional game "20 years of Masterhaus", Participants fully accept these Rules and confirm that the Organizer, as well as other subcontractors participating in the promotional game or providing a Prize, together with all their officers, directors, employees, representatives and agents (collectively referred to as "Released Persons"), shall not be liable for any bodily injury, including but not limited to death, bodily injury or property damage suffered by any person, which in whole or in part, directly or indirectly results from the acceptance, possession, use or misuse of a Prize or participation in this Game and its related activities, and Participants release the Released Persons from liability in connection with the above, as well as in connection with any printing, production, technical, typographical, human or other errors in the printing, offering or announcement of a Prize.

10. LIABILITY

10.1. The Organizer of the Game - "BOSHNAKOV" EOOD is not obliged to correspond with persons whose client card numbers MASTERHAUS have not been withdrawn.

10.2. The Organizer of the Game will not be involved as a party in disputes over ownership of prizes or client cards MASTERHAUS.

10.3. The Organizer is not liable for defects or delays in the provision and/or receipt of prizes due to the fault of the relevant external partner. In such cases, the Organizer can only provide the Winner with information about the relevant external partner and the Winner is obliged to contact him directly.

10.4. The Organizer is not responsible for the inability to register and participate in the Game due to circumstances beyond the Organizer's control, such as: cases of force majeure, random events, problems in the local network or the global Internet network, connectivity services provided by third parties, breakage/damage to a Gaming Machine, as well as any other services beyond the Organizer's control.

10.5. The Organizer is not responsible for the loss of stored information due to extraordinary and unpredictable system crashes or the occurrence of technical problems related to registration and participation in the Game.

10.6. The Organizer reserves the right to disqualify a Participant at its sole discretion when it finds that any of these Rules have not been complied with or upon detection of attempts to manipulate the Game.

10.7. The Organizer is not obliged to maintain correspondence and discuss unprofitable claims, including upon expiration of the Game period or on other similar occasions.

11. PROTECTION OF PERSONAL INFORMATION

The Organizer undertakes to comply with the current legislation related to the protection of personal data collected during the Game. "BOSHNAKOV" EOOD is a personal data controller within the meaning of Article 4, point 7 of the General Data Protection Regulation (GDPR) and as such is obliged to process the personal data of the Game Participants in accordance with the requirements of the GDPR and the Personal Data Protection Act. The Organizer is also obliged to maintain the confidentiality of the personal data of the Game Participants and to use them in accordance with these Official Rules and applicable law.

You can contact our data protection officer at any time using the following contact details:

"BOSHNAKOV" EOOD, with registered office and registered address: city of Burgas, SPZ k/s "Slaveykov", hypermarket "Masterhaus", with UIK No. 102082965, Personal Data Protection Officer, tel. +359 56 857022; E-Mail: data@masterhaus.bg

The Organizer collects personal data specifically for the purposes of the Game. For the purposes of managing the Game, personal data that Participants have already provided when registering digital or physical client cards MASTERHAUS are used.

The Organizer collects, stores, processes and uses personal data entered in the client card file MASTERHAUS ("personal data") in its own ERP system. The Organizer will use this data for the purposes of the Game, as well as for administrative purposes with a view to long-term customer service, to provide personalized services to the customer and/or cardholders, specially prepared or personalized commercial promotions, participation in loyalty programs, as well as for market or attitude and opinion research. The Organizer may also use personal data to provide information in the event of a need to withdraw products, in accordance with applicable legal requirements. In the latter case, the Organizer may use all appropriate and available communication channels such as letters, e-mail, SMS, telephone calls, etc. in order to ensure the security of its customers.

In order to verify the identity of the Winners or their representatives, the Organizer will process their personal data contained in their personal cards. This processing is based on the Personal Data Protection Act, the Personal Income Tax Act, the VAT Act, the Personal Accounts Act and on the voluntary and explicit consent of the Participant. By selecting the "Accept" button, Participants voluntarily give their explicit consent to the Organizer to use and process their personal data for the purposes of their participation in the Game. The Organizer will not provide personal data to third parties. The collected personal data may only be disclosed to state authorities on matters within their competence.

According to the GDPR, Participants have the right to free access to (Art. 15), correction (Art. 16) or deletion (Art. 17) of their personal data or restriction (Art. 18) of processing. Participants have the right to the portability of their personal data (Art. 20), i.e. to request that their personal data be provided in a widely used and machine-readable format both to them and to a person or organization specified by them.

In addition, each Participant has the right to file a complaint with the Personal Data Protection Commission at the address: city of Sofia 1592, 2 "Prof. Tsvetan Lazarov" Blvd., or electronically via the published email or electronic complaint form on the commission's website: https://www.cpdp.bg

Contact with the Responsible Person can be made via: tel. +35956857022; E-Mail: data@masterhaus.bg

12. NO SILVERING

Exchanging prizes for others or for their cash equivalent is not allowed.

13. FEES

13.1. The Organizer is not responsible for any fees, taxes, insurance or fines that may arise in connection with the prizes.

13.2. Prizes with a market value of over 100.00 BGN including VAT. By receiving such a prize, the Winner is deemed to have been notified that the value of the prize constitutes taxable income within the meaning of Art. 35, item 2 in connection with Art. 13, para. 1, item 21 of the Personal Income Tax Act and is subject to declaration and taxation in accordance with the current Bulgarian legislation. Regarding the Organizer's obligation to submit a statement of the income paid, the Winner undertakes, as a necessary condition for receiving a prize, to provide information regarding their full names and personal identification number, which will be treated and processed as personal data in accordance with these Official Rules. The Organizer is not responsible for incorrectly provided data in connection with the declaration of the awarded prize, as well as for failure to fulfill the obligation to declare it by the Winner.

14. NOTIFICATION

The names of the Grand Prize winners will be published on the official MASTERHAUS website at www.masterhaus.bg, as well as on the MASTERHAUS Facebook page within the deadlines set out in Chapter 7 of the Rules.

15. TERMINATION OF THE GAME

15.1. The Organizer reserves the right to unilaterally terminate the Game at any time due to exceptional circumstances, without prior notice to the participants, if it incurs material losses, technical or legal reasons arise, violations of the rules or force majeure circumstances, including the inability of the Organizer of the Game for reasons beyond its control to continue this Game.

In this case, the Organizer will promptly inform the Participants about this via its website or in another appropriate manner through the mass media.

The Participants will not be given compensation in any form or value for actions taken to participate in the Game.

15.2. A Participant in the Game may request the cancellation of the registration and termination of his participation in the Game at any time. For this purpose, he must express his wish by contacting the Organizer via: tel. +35956857022; E-Mail: data@masterhaus.bg

16. LEGAL DISPUTE

Any potential legal dispute between the Organizer of the Game and the participants in it will be resolved out of court or, if this is not possible - by the relevant Burgas District or Burgas District Court.

17. These Rules are valid for the entire period of the Game, as well as until the final settlement of all relations related to it. The Organizer reserves the right to supplement or amend these rules, with the changes coming into force after updating the software of the Gaming Machines and publishing them on the official MASTERHAUS website: www.masterhaus.bg, as well as on the MASTERHAUS Facebook page and the Information sector of the relevant MASTERHAUS retail outlet. Participants should check for changes to the rules themselves, and the Organizer is not obliged to inform them otherwise about such changes.

18. Last amendment to the Rules effective from 12.04.2022.